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- (NEWS)(TELECOM)(DEL)(00001)
-
- Indian Telecom Opens Up; AT&T, Tatas In Joint Venture 06/19/92
- NEW DELHI, INDIA, 1992 JUN 18 (NB) -- The recent liberalization move
- of the Indian government seems to be paying dividends. This is
- especially true of the telecommunications field, which is already
- buzzing with big global players which are forming joined ventures
- with Indian companies.
-
- The bid for cellular telephone operating services saw more than
- thirty such consortia being formed, while the decision to open up
- digital switching to multinational companies resulted in eight
- joint ventures. And now, AT&T International Inc., joins hands with
- Tata Telecom Ltd. -- the market leader in electronic private
- automatic branch exchanges (EPABXs) and private voice networking in
- India -- to produce advanced transmission systems.
-
- The two companies will be equal partners in the new venture to be
- called Trans-India Network Systems Pvt. Ltd. For the Rs 30-crore
- project, the company has an equity base of Rs 15 crore, equally
- shared by AT&T and Tata Telecom.
-
- The new company will manufacture digital network access systems
- such as, SLC R 120 Network Access System with its associated modules,
- Optimux optical multiplexers, 2 MB/second line systems and MAR-30
- Multiple Access Radio systems.
-
- "The optical multiplexers would come out in the first quarter
- of 1993, followed by the radio systems," said K. Balasubramaniam,
- managing director, Tata Telecom Ltd. "The network access systems
- are expected to hit the market only around mid-1993," he added.
-
- Tata Telecom will contribute in manufacturing, marketing, and sales
- capabilities for the venture, while AT&T's principal role, according
- to Richard Brandt, AT&T regional marketing vice-president for Asia,
- "will be to provide global networking experience and the technical
- know-how for producing the equipment." The joint venture would be
- headquartered at Gandhinagar and the manufacturing will be done at
- the existing Tata Telecom facility.
-
- "The main reason behind choosing Tata Telecom as partner was,
- of course, its status in the market, its expertise and being
- well-known internationally," explained Brandt, "But equally
- impressive was its flexible manufacturing facility, that would
- require almost no revamping to manufacture our products." As for
- the non-appearance of the name of either company in the venture,
- it seems that the companies could not decide over whose name will
- go first.
-
- "The transmission equipment produced by Trans-India will mainly
- be bought by the Department of Electronics," emphasized H.N.
- Sethna, chairman of Tata Telecom, while talking about prospective
- clients. "But we have enquiries also from the Railways, Mahanagar
- Telephone Nigam Ltd. and Oil and Natural Gas commission," he added.
-
- As the slated systems are of advanced nature, like the SLC 120,
- which can provide 120 channels over a 8-pair cable and is ideally
- suited for cities where fresh cables cannot be laid, or MAR-30,
- which can extend the switching network to remote areas of the
- country, the need for these systems would be large, feels Sethna.
-
- Tata Telecom is the leading manufacturer of EPABX and telephone
- instruments in India, with a turnover exceeding Rs 31 crore,
- and having to its credit the installation of the largest EPABXs
- in the country -- 3,600 lines each at a couple of the largest steel
- plants in the country. Tata Telecom has also provided voice and data
- networks for several multinationals operating out of India, just as
- it did for a telecom network along a 1,500-km oil pipeline.
-
- (C. T. Mahabharat/19920618)
-
-
- (NEWS)(BUSINESS)(TYO)(00002)
-
- Canon, Thai University In Multimedia Venture 06/19/92
- TOKYO, JAPAN, 1992 JUN 19 (NB) -- Canon has announced that it has
- signed an agreement with Cheralenkon University in Thailand in
- which the two entities will jointly research multimedia technology.
-
- In this agreement, Canon will support the university both with
- money and technology and will set up an audiovisual technology
- research center at the university. Canon will also help create a
- master's degree course in audio-visual technology.
-
- Canon will dispatch its engineers to the university and will host
- its students in Japan.
-
- Although the primary purpose is to research audiovisual technology,
- another purpose of this project is to develop word processors
- for the Thai language. Canon has its own word processing technology
- and has been selling the "Canoword" series.
-
- Canon reports that it aims to contribute to the region to encourage
- the advancement of the technology. That support will take the
- form of a 30 million yen ($230,000) "Canon Audio-visual Technology
- Fund," which will supply funding for the research until 1996.
- Canon will also supply the university with the necessary equipment
- such as computers and printers. A total of 200 million yen
- ($1.5 million) is expected to be spent on this project, says
- Canon.
-
- (Masayuki Miyazawa/19920619/Press Contact: Canon, +81-3-3348-2121)
-
-
- (NEWS)(TRENDS)(TYO)(00003)
-
- Neurocomputer System Developed By Ricoh 06/19/92
- TOKYO, JAPAN, 1992 JUN 19 (NB) -- Ricoh has developed a
- neurocomputer system which it claims is faster than existing
- supercomputers. It consists of 32 units of Ricoh's neuro-LSI.
-
- Ricoh's latest neurocomputer system simulates the learning
- experience of the human brain. It does not require a CPU (central
- processing unit) because all the systems are contained in Ricoh's
- original neuro-LSI. According to a Ricoh spokesman, the system has
- achieved extremely fast processing speed -- almost four times
- faster than a supercomputer. When it is compared with a
- workstation, it is about 500 times faster, claims Ricoh.
-
- The system is said to be able to recognize handwritten letters and
- the human voice better and faster as it "learns." Also, the actual
- system can be much smaller in size than a supercomputer because much of it
- is contained in small LSI chips.
-
- Ricoh is planning to aim this system at industrial use, and is
- seeking application development with other firms. Actual application
- of this system can be in a variety of fields, but Ricoh
- seeks to apply it to industry robots or machinery to start. These
- systems are expected to debut within a year, according to a Ricoh
- spokesman.
-
- Meanwhile, Ricoh has been developing a high-end version of this
- neuro-LSI; work is expected to be completed by the end of this
- year. The new LSI will be used in an even more powerful neurocomputer
- system.
-
- (Masayuki Miyazawa/19920619/Press Contact: Ricoh, +81-3-3479-3014)
-
-
- (NEWS)(APPLE)(SFO)(00004)
-
- NECC: Apple Talks to Teachers, Unveils Educa. Products 06/19/92
- DALLAS, TEXAS, U.S.A., 1992 JUN 19 (NB) -- At the National
- Education Computing Conference (NECC) this week, specialists from
- Apple briefed teachers, administrators, and computer coordinators on
- Apple's educational offerings, including new products and programs
- unveiled at the show.
-
- The new educational items include two online curriculum aids -- one
- on CD-ROM disk, and the other involving CD-ROM, floppies, and laser
- disks -- plus a partnership program. According to Sue Collins,
- Apple's senior manager for Strategic Initiatives, the program lets
- schools and businesses join together in buying bundles of
- educational hardware, software and print materials. The bundles
- will cover such subjects as language arts, math, science, and
- student productivity -- and each will be geared to a particular
- grade level, from kindergarten through higher education.
-
- On Monday at NECC, Collins delivered the aptly entitled talk
- "What's New at Apple." Dr. Thomas Burnett, educational
- consultant to Apple, took this theme even further, with "Vision,
- Change and Chaos," a keynote speech on how Apple's technology is
- being used to facilitate educational reform.
-
- Apple is stressing that third-party vendors will participate in the
- reform by including their products in bundles marketed through the
- partnership program. The array of educational vendors encompasses
- Aldus, Broderbund, Claris, The Learning Company, and TechByte
- International, to name just a few.
-
- Schools and businesses subscribing to the program will receive
- printed guides on "Becoming Partners" and "Building Effective
- Partnerships," plus two floppies for the Mac. The "Development
- Tools" disk contains a HyperCard-based application for creating
- partnership proposals, in addition to examples of partnership
- charters and planning documents. The "Program Information" disk
- serves as a computer-based information resource, complete with
- bundle specifications, order forms, and price lists.
-
- Apple's new online curriculum planning aids -- also introduced at
- NECC -- include the "Apple Math & Science Curriculum Integration
- Guide" and the more generic "Teaching, Learning & Technology - A
- Planning Guide." Running on CD-ROM, the math and science guide
- features more than 60 QuickTime demonstrations, each enabling the
- teacher to get hands-on experience with a software application.
- Incorporated, too, are QuickTime vignettes of educators commenting
- on how the math and science software can be implemented in the
- classroom.
-
- "Teaching, Learning & Technology," a guide that can be used by
- school districts or individual educators, is available in three
- versions. The "Basic Kit" provides a step-by-step curriculum
- workbook, templates for organizing curriculum plans, and workbook
- duplication masters for planning team members -- along with a video
- presenting dramatizations of possible classroom scenarios.
-
- The "Interactive Kit/Videodisc" comes with all the elements of the
- "Basic Kit," in addition to a CD-ROM disk packed with two hours of
- audio interviews on curriculum planning, a video disk containing 60
- minutes of planning tips from schools nationwide, and a "Quick
- Start" tutorial on how to organize the computer equipment.
-
- "Interactive Kit/QuickTime" is similar to "Interactive
- Kit/Videodisc," except that the audio interviews and video clips
- are in QuickTime on a CD-ROM disk, and an interactive "notepad"
- helps users collect multimedia materials for their plans.
-
- (Jacqueline Emigh/19920618)
-
-
- (NEWS)(TELECOM)(SYD)(00005)
-
- Australia: AT&T, Hutchison Bid For 3rd Mobile Licence 06/19/92
- SYDNEY, AUSTRALIA, 1992 JUN 19 (NB) -- American telecommunications
- giant AT&T is to be Hutchison Telecommunications Australia's (HTA's)
- strategic partner in HT's bid for Australia's third mobile telephone
- licence. The existing two licences are held by AOTC (Australian and
- Overseas Telecommunications Corporation) and Australia's second
- carrier, Optus.
-
- The bid will be totally self-funded by HTA's parent company,
- Hutchison Whampoa of Hong Kong. As a requirement of the bid,
- however, the bidding company must have a relationship with at least
- three of the world's top handset suppliers. AT&T's part in the
- contract is to supply the equipment side of the network. HTA's
- managing director said at the announcement, "We will never be a
- supplier of equipment. What we do is come into a market as an
- experienced service provider - as deregulation allows." The
- conditions of bidding will also see local hardware and software used
- in the network.
-
- HTA's parent company. Hutchison Whampoa, claims half of Hong Kong
- cellular and paging markets, and the local subsidiary operates
- Australia's largest paging service. HTA bid last year for the second
- licence last year, and has now transferred its attention to the
- third licence, which is limited to mobile services (the second
- licence was for all services). Although, if it wins, HTA's
- consortium will be unable to install its own country services
- initially, by reselling part of AOTC's capacity, it hopes to redress
- that inadequacy.
-
- (Sean McNamara/19920619)
-
-
- (NEWS)(TELECOM)(SYD)(00006)
-
- Australian-built Vietnamese Exchange Opened 06/19/92
- SYDNEY, AUSTRALIA, 1992 JUN 19 (NB) -- As a major part of its goal
- to increase its foothold the regional telecommunications market,
- AOTC (Australian and Overseas Telecommunications Corporation) has
- announced the opening of an Australian-built international gateway
- exchange in Hanoi.
-
- The building of the exchange was negotiated by OTC, which recently
- merged with Telecom to become AOTC, and is aimed at taking advantage
- of Vietnam's burgeoning international services usage.
-
- The opening was attended by almost 50 executives from major
- telecommunications companies from around the world, including AT&T
- and Sprint from the US, Hong Kong Telecom International, and
- Teleglobe of Canada. The exchange brings Vietnam's international
- telecommunications services up to par with many countries in the
- region, and should spur large growth in the local telecommunications
- market - especially since George Bush's decision to re-open
- international communications links (it is estimated there are
- approximately 1,000,000 expatriate Vietnamese now living in the US).
-
- Despite the potential, there are several hurdles yet to be overcome.
- Firstly, the US has not lifted its trade embargo with Vietnam - any
- money owed to the Vietnamese Government is frozen in the US as part
- of this embargo. Secondly, the Vietnamese Government has forbidden
- direct links to the US, so all calls will have to be routed through
- Sydney, Hong Kong, or Singapore.
-
- (Sean McNamara/19920619)
-
-
- (NEWS)(BUSINESS)(SFO)(00007)
-
- Frame Business Units for PC/Mac and Unix 06/19/92
- SAN JOSE, CALIFORNIA, U.S.A., 1992 JUN 19 (NB) -- Frame Technology,
- a document management systems vendor growing at the rapid clip of
- 60% a year, has announced its second public stock offering this
- year, along with the formation of new business units dedicated to
- particular hardware platforms.
-
- A public relations spokesperson told Newsbytes that the new
- business units -- one for IBM-compatible PCs and Macs, and the
- other for Unix -- are aimed at increasing Frame's responsiveness to
- the two main segments within its ever expanding customer base.
- "The two user groups have different needs," she remarked.
-
- The pair of stock offerings this year are the first in the
- company's six-year history, she said. Both offerings, she added,
- have been intended to raise working capital for Frame, producers of
- three sophisticated document management products: the FrameMaker
- document creation tool, and FrameViewer and FrameReader software
- for document distribution, viewing, and printing.
-
- Frame initially "went public" in February, with a company offering
- of 2,000,000 shares at $14 per share. In this week's second public
- offering, another 2,100,000 shares are up for grabs, this time at
- $15.75 per share. In the second offering, 713,544 of the shares --
- or about one third -- are being offered by the company, and the
- rest by existing shareholders.
-
- Frame Technology got its start with a Unix version of FrameMaker.
- Subsequently, the vendor introduced a Mac version of FrameMaker, as
- well as FrameReader for Macintosh and FrameViewer for Unix. In
- January of this year, Frame announced Windows versions of
- FrameMaker and FrameReader, along with intentions to port both
- products to Windows NT in the future.
-
- In announcing the new business units this week, Frame said that the
- Desktop Products Division will concentrate on increasing the
- presence of Macintosh and PC products in the retail channel. The
- Unix Systems Division will be charged with maintaining a leadership
- role in Frame's current Unix market segment, and also with further
- developing the product to meet a perceived demand for customized
- publishing systems.
-
- "The creation of the business units will allow us to take advantage
- of new market opportunities, while focusing on our number one
- priority - customer satisfaction," commented Paul Robichaux,
- chairman and CEO. Each of the new units will function as a separate
- cost center, with profit and loss responsibilities, the company
- reported.
-
- Joe Scheider, formerly SGML support manager, has been named to the
- new position of vice president/general manager of the Unix Systems
- Division. Savia Kumar, previously director of product marketing,
- has gotten the nod as vice president of the Desktop Products
- Division.
-
- According to recently released financial figures, Frame's revenues
- were $16 million for fiscal year 1989, $25.4 million for fiscal
- year 1990, $41.7 million for fiscal year 1991, and $13.3 million
- for the most recent quarter, ending March 31, 1992.
-
- The Frame spokesperson stated that the company has grown 60% or
- more each year since its founding, attributing this achievement in
- large part to the high quality and unique features of the product.
- Unlike many other document management systems, the Frame system
- incorporates word processing with highly advanced page layout
- features, she said.
-
- Documents can be created, edited and distributed over multivendor
- networks, with users receiving WYSIWYG (what you see is what you
- get) viewing regardless of software version, she added. Further,
- the system can integrate documents -- in some cases equipped with
- sound and still video -- from more than 300 different third-party
- applications.
-
- (Jacqueline Emigh/19920617; Press Contact: Jolana Leinson, Frame,
- tel 408-954-3964)
-
-
- (NEWS)(IBM)(LAX)(00008)
-
- Windows Speed-Up Chip Offered In Speedstar 24-bit Card 06/19/92
- IRVINE, CALIFORNIA, U.S.A., 1992 JUN 19 (NB) -- Hardware to speed up
- Windows is what the new Speedstar 24X graphics board is offering
- users. Western Digital says it is shipping a new Windows accelerator
- chip for inclusion in Diamond Computer Systems Speedstar 24X 24-bit
- dynamic random access memory (DRAM) graphics board.
-
- The WD90C31 chip from Western Digital is especially designed to speed
- up Windows performance and has already been used in computers
- designed by AST Research and Gateway 2000, Western Digital said. The
- company said it has also offered its own DRAM-based Paradise
- Accelerator Card for Windows that also includes the WD90C31 chip and
- is targeted toward end users.
-
- Both Western Digital and Diamond Computer Systems are maintaining the
- SpeedStar 24X is more affordable as it uses DRAM which is cheaper
- than, and outperforms, video random access memory (VRAM). Western
- Digital describes the chip as a 32-bit controller designed for
- applications that require video graphics array (VGA) compatibility
- with analog, TTL, or multi-frequency monitors. The chip supports
- extended VGA graphics up to 1024 x 768 x 256 in non-interlaced mode
- with a 72 hertz (Hz) vertical refresh rate and is compliant with the
- standards of the NEC founded Video Electronics Standards Association
- (VESA).
-
- The chip performs functions such as hardware cursor, bit blt (bit
- block) transfers, and linear addressing -- all functions that used to
- be done by software, Western Digital said. However, hardware based
- performance of any function is always faster. This is part of the
- movement toward the type of hardware based graphics similar that
- which is done on a Macintosh, Letty Ledbetter of Western Digital told
- Newsbytes.
-
- Western Digital vice president, Robert Dickinson, said Diamond Computer
- plans to target systems integrators and large corporate end users
- with its SpeedStar card.
-
- (Linda Rohrbough/19920618/Press Contact: Letty Ledbetter, Western
- Digital, tel 714-932-6250, fax 714-932-6498)
-
-
- (NEWS)(GENERAL)(SFO)(00009)
-
- New For Networks: LANtastic for NetWare Version 4.1 06/19/92
- TUCSON, ARIZONA, U.S.A., 1992 JUN 19 (NB) -- Artisoft has begun
- shipping LANtastic for NetWare v.4.1. This product, which provides
- Novell NetWare users with LANtastic 4.1's peer-to-peer
- networking features, now offers increased performance as
- well as additional feature enhancements to System Manager
- and printing capabilities.
-
- "The LANtastic for NetWare software provides a low-cost, easy-to-use
- solution for Novell users wanting the features, peripheral-sharing
- and flexibility of a peer-to-peer network," said Jack Schoof,
- Artisoft President and CEO.
-
- Three important features will improve the speed and efficiency of
- the LANtastic local area network: resource caching, random access
- caching and delayed record-locking. Other new features include new
- System Manager features, immediate despooling, enhanced printer
- queue display, new NET PRINT switches, new print parameters, automatic
- login to servers, login to multiple servers with one command, hot
- keys to menu items, and enhanced NET HELP display.
-
- LANtastic for NetWare 4.1 is available at a suggested retail price
- of $499 per network and supports up to 300 users. Registered LANtastic
- for NetWare 4.0 users can
- upgrade to v.4.1 through Artisoft or any Authorized Artisoft Five
- Star Dealer for free upon proof of registration.
-
- (Computer Currents/19920618/Public Contact: 800-846-9726)
-
-
- (REVIEW)(GENERAL)(SFO)(00010)
-
- Review of: Help! The Art of Computer Technical Support, 06/19/92
-
- From: Peachpit Press, 1085 Keith Ave., Berkeley, CA 94708, 800-283
- 9444, 415-527-8555.
-
- Price: $19.95
-
- PUMA Rating:3.67 (on a scale of 1=lowest to 4=highest)
-
- Reviewed for Newsbytes by: Naor Wallach 06/19/92
-
- Summary: This is a book that talks about all facets of the technical
- support picture: how to set it up, keep it running, and get the most
- out of it when you have to use it. Highly recommended for those
- needing to operate a technical support organization. Not so
- important for those who will simply use tech support.
-
- ======
-
- REVIEW
-
- ======
-
- If there is one subject that most computer users can agree on, it is
- the universal irritation, and dislike of, having to use the
- technical support offered by software companies. It seems like a no
- win situation - you call a number and this disembodied voice seems
- to either mock your ignorance or cannot help with your problem and
- sends you to other companies, phone numbers, and just plain outer
- space. This is all assuming that you get to the voice in the first
- place. Ask any computer user and you will be regaled with tales of
- hours spent on hold, endless sessions with voice mail systems, and
- the worse sin of all -- having someone answer the phone (finally)
- only to take your name and number and promise to have someone call
- you back. Right.
-
- The interesting thing is that most companies are aware of that
- dreadful image and are really trying to work on it -- at least those
- companies that wish to remain in the computer business do. Ralph
- Wilson's book is actually intended for those people who are setting
- up or running a tech support group, but I found it instructive
- reading nonetheless.
-
- The book's 227 pages are divided into seven chapters that altogether
- demystify what is going on at the other side of that phone line.
- Wilson talks about what it takes to motivate tech support people.
- He gives examples of what works and what does not. He issues
- recommendations on what to do and how to train your tech support
- people so that you get the most from them. And all of this advice
- is backed up by the fact that Wilson runs his own company that is
- purely dedicated to providing tech support services to companies
- that do not wish to enter that field.
-
- The seven chapters are titled: Manufacturer Support, Internal
- Support, Communication Skills, Handling Support Calls, Information
- Techniques and Tools, Alternative Methods of Support, and A User's
- Guide to Technical Support. As you can see, the author covers the
- field pretty well.
-
- He initially breaks the support task down to two main activities:
- internal and external. External is that tech support line that we
- are all familiar with. Internal is the tech support that some of
- the bigger companies can offer by having some of their personnel
- dedicated to supporting users within the organization on programs
- that the company has purchased from outside. Wilson draws on the
- similarities of the two types of support in the first two chapters.
- He also compares them in their differences. It is interesting to
- read of how similar, yet different, the two functions can be.
-
- The next three chapters are a basic manual of how to run a tech
- support operation. Wilson gives us his opinions on what to look
- for in people that you are considering hiring for tech support
- positions, what you can expect from them in terms of productivity,
- and what you should be prepared to do and provide to them to allow
- them to perform at peak efficiency. These three chapters are
- probably not of much interest to the casual reader, however, if
- you are involved with your tech support group, they are worth the
- book's weight in gold. The tips that Wilson provides are numerous
- and can be easily seen to have been acquired after much time in
- the field.
-
- The sixth chapter talks about some interesting ways in which the
- tech support function can be more effective while using some means
- other than the traditional "sitting on the phone line." This is
- the chapter where Wilson discusses using user's groups, belonging
- to national bulletin board services, as well as other,
- potentially less conventional means of providing tech support.
-
- In the final chapter Wilson tells all of us how best to deal with
- tech support as the user who has the problem. This chapter is
- a tutorial of what to do, what to have ready, and how to talk to
- the tech support person so that we get the most benefit of the
- conversation, i.e. we solve our problem in the least amount of time.
-
- After reading this book, I feel that I know a whole lot more about
- what it takes to do a good job at tech support. I also know that the
- next time I need to call tech support, I will be better equipped
- to handle the call and I will understand the other person's concerns
- better. If you are involved with setting up or running a tech
- organization, then this book should be a must on your reading list.
- If you are a plain user like me, then you may want to borrow a copy
- and read the last chapter. The rest of the book would be merely
- interesting, not essential.
-
- ===========
-
- PUMA RATING
-
- ===========
-
- USEFULNESS: 3 This depends on where you stand in relation to tech
- support. If you are a provider, buy this book immediately! If a
- user, then you can learn some interesting things.
-
- MANUAL: 4 I detected no typos. The book layout is clear and effective
- and I was not distracted by too many graphical elements on the
- page.
-
- AVAILABILITY: 4 I saw copies of this book at my two favorite book
- store chains and was able to order it with no problems from a third.
- In addition, Peachpit Press maintains a toll free number for
- ordering or more information.
-
- (Naor Wallach/19920617/Suzanne Ludlum, Peachpit Press)
-
-
- (NEWS)(GENERAL)(WAS)(00011)
-
- ROUNDUP: Stories Carried By Other Media This Week 06/19/92
- WASHINGTON, DC, U.S.A., 1992 JUN 19 (NB) -- Roundup is a brief
- look at some computer stories carried in other publications
- received here this past week.
-
- Computer Reseller News dated June 15 says that former Compaq head
- Rod Canion told a CRN reporter that he started the move to a low-
- cost line more than a year ago, six months before he was booted
- out of the company he founded.
-
- The June 8 issue of Federal Computer Week says that the USDA is
- upgrading its computer systems before deciding which offices will
- be closed and that the Senate Agriculture Committee says this
- "defies logic."
-
- Computerworld for June 15 says that the 10-year, $100- to $200-
- million outsourcing contract between EDS and Signet Banking is
- off to a rocky start as the first year of the contract draws to
- an end. Apparently the bank is balking at the idea of moving all
- operations to the Herndon, Virginia EDS offices.
-
- The June 8 issue of Government Computer News has a special
- supplement on buying PCs from the GSA microcomputer schedule. The
- section includes discussions by vendors, buyers, and a GSA
- contract negotiator.
-
- June 15's Informationweek asks the question "Has Oracle Grown
- Up?" and takes a stab an answering its own question in an
- interview with Oracle CEO Larry Ellison who, unsurprisingly, says
- that quality problems will end with the introduction of Oracle
- Version 7.
-
- Systems & Network Integration for the week of the 15th says that
- IBM is repositioning the AS/400 as an integration platform.
-
- (John McCormick/19920619)
-
-
- (EDITORIAL)(TELECOM)(ATL)(00012)
-
- Editorial: Keep the Bells Out of PCN 06/19/92
- ATLANTA, GEORGIA, U.S.A., 1992 JUN 19 (NB) -- By Dana Blankenhorn.
- The seven regional Bell companies have a problem. Wall Street
- doesn't respect them. Their attempts to raise stock prices
- through unregulated adventures have failed, mainly because the
- weight of their capital tilts toward plain old telephone service.
- POTS, as it's called, is a widows-and-orphans business. The
- profits are reliable, but they're low. This doesn't sit well with
- the Bells' self-image.
-
- The main thing the Bells have done to counter this image is to
- take over the cellular telephone market. Originally, there were
- to be two licensees in each city: one Bell, one non-Bell. But the
- US government later allowed Bells to buy "non-Bell" licensees
- outside their regions. And they did. Now you usually have a
- "choice" for cellular service between two Bell companies. That's
- no choice. Prices remain high, true competition nil.
-
- The FCC has a problem with this. Chairman Alfred Sikes claims
- competition will solve all problems. But there is no competition
- in the cellular business. Prices and levels of service are nearly
- identical in every region. His solution is to quickly license
- microwave-based cellular networks, called Personal Communications
- Networks or PCN. PCN uses shorter wavelengths than regular
- cellular systems, so antennae must be closer together, but lower-
- power phones can be used which fit easily in your pocket.
-
- To solve their problem, the Bells want to permanently prevent the
- FCC from solving its problem. Bell Alantic, the Bell for the mid-
- Atlantic states, has unveiled its "wireless vision" to financial
- analysts, a "strategic mandate" to invest $400 million in tiny
- microcells and dominate this new market before it gets started by
- tying the new demand to its existing cellular network.
-
- Ameritech, the Bell company for the Midwest, is conducting the
- first market test of PCN phones and services in downtown
- Chicago. US West, the Bell company for the mountain states,
- wants a "pioneer preference" (it wants to be first in line for a
- license) on PCN because its UK cable operations already handle
- the wired link in PCN networks there.
-
- If Al Sikes is to ever solve his problem, he needs to put a stop
- to all this right now. As Bell Atlantic makes clear, the Bells
- already have everything they need to compete in the PCN market,
- maybe even to dominate it, using smaller cells on their existing
- frequencies. If competitors are to emerge, the Bells must be
- prevented from taking any PCN licenses, either inside or outside
- their markets, now and forever. They must also be prevented from
- using discriminatory pricing to limit the new PCN carriers'
- access to the wired networks, which will handle most of the
- calling distance in any event.
-
- If Sikes doesn't do this, all his talk about competition will
- come to nothing. The Bells will dominate all future wireless
- markets, just as they dominate the wired world. There will be no
- competition for consumers, only monopoly profits for the Bells.
- And ironically, the Bells' stock prices still won't be helped,
- because the capital needs of their slow-growing wired business
- will always dominate their balance sheets.
-
- What's ironic is there is a way for the Bells to solve their
- stock-price problems. They should consider what Pacific Telesis
- is considering, do what AT&T did under Charles Brown a decade
- ago. Split-up. Separate in two, into local phone companies under
- strict regulation, and unregulated businesses with wireless,
- international, and information service arms. Stop trying to have
- it both ways, a guaranteed pool of profit on one hand which can
- be used to dominate new markets on the other. Stop this
- schizophrenic double-game of being competitive businessmen when
- it suits you and monopolists when it suits you. Be one or the
- other. Wall Street will love you for it.
-
- (Dana Blankenhorn/19920619)
-
-
- (NEWS)(TELECOM)(ATL)(00013)
-
- Scanfone Enters Memphis, with Piggly Wiggly 06/19/92
- MEMPHIS, TENNESSEE, U.S.A., 1992 JUN 19 (NB) -- ScanFone, the
- interactive service using a special phone with a screen, is
- entering the Memphis, Tennessee market.
-
- ScanFone features a 16-character LED display panel, a magnetic
- stripe credit card reader and a light pen used to scan bar codes.
- US Order, which developed the system, is rolling it out
- nationwide as partners are found for it. Scanfone entered the San
- Francisco market early this year with help from Safeway and
- BankAmerica. In Memphis, the partners are Piggly Wiggly and
- Shoppers Express. BankAmerica will also have a roll, however,
- processing credit card transactions made through the system.
-
- When ordering through ScanFone, customers enter a personal
- password to access the system, and select the items and
- quantities to be purchased by scanning their respective bar
- codes. After each selection, verification of the item ordered is
- displayed on the ScanFone screen. When the order is complete,
- customers receive an estimate of the total cost of their order
- and can then review their selections and make any necessary
- changes. After this review, they can select to pick- up their
- order or indicate the day and time of home delivery -- same day
- or within the next week. Payments can be made by check upon
- delivery or by swiping a credit card through ScanFone's magnetic
- stripe reader.
-
- (Dana Blankenhorn/19920619/Press Contact: Elizabeth England, for
- U.S. Order, 212-715-1578)
-
-
- (NEWS)(TELECOM)(ATL)(00014)
-
- FCC Quietly Helps Home Automation 06/19/92
- WASHINGTON, D.C., U.S.A., 1992 JUN 19 (NB) -- On the same day
- when it issued an historic order allowing television networks to
- own cable television operations, and hinted that regulation of
- AT&T may soon be lifted further, the Federal Communications
- Commission also cleared the way for home automation systems to
- get better access to the electromagnetic spectrum.
-
- The FCC order adjusted radio signal regulations to allow security
- control, energy levels, lighting and appliances to get clear
- space on the frequency spectrum. In the past, such systems often
- interfered with radio signals, limiting their effectiveness and
- annoying the neighbors, not to mention the radio stations which
- had to handle the resulting complaints.
-
- The radio spectrum is terribly crowded with services, and some
- slices of spectrum are used by multiple types of companies. One
- major goal of FCC Chairman Alfred Sikes is to release spectrum
- held by the government so more services can be accommodated. That
- work is going slowly, however, as is the move to get other
- licensed users to change the frequencies they use so new services
- like microwave-based PCN phones can be introduced.
-
- (Dana Blankenhorn/19920619)
-
-
- (NEWS)(TELECOM)(ATL)(00015)
-
- AT&T Adjusts Rates, Looks to New Freedom 06/19/92
- WASHINGTON, D.C., U.S.A., 1992 JUN 19 (NB) -- AT&T praised the
- Federal Communications Commission and gave consumers a hint of
- what will follow its actions to let it change rates quickly.
-
- Vic Pelson, president of AT&T's Communications Services Division,
- said the company was "greatly encouraged" by action which could
- take place next year which will let AT&T offer special deals to
- big customers and change rates more quickly. He said the result
- of the action will be "full and fair competition." He also
- praised the FCC's ruling that price caps have been a successful
- replacement for rate regulation, calling them less burdensome to
- the company. Other studies have indicated, however, that the
- entire reduction in long-distance rates since the Bell break-up
- in 1984 resulted from cuts in access charges paid local phone
- companies by long distance firms, not competition and not new
- technology.
-
- Meanwhile, AT&T adjusted its rates slightly, something that will
- become much simpler as regulations on it as the "dominant
- carrier" of long distance services are lifted. Collect, third-
- party, and person-to-person rates were cut about 4 percent, which
- the company said will save consumers $60 million. But the company
- eliminated some of its more esoteric calling plans, like the AT&T
- Corporate Card 10 Percent Savings Plan and the AT&T Universal
- Card Talk It Up Plan.
-
- (Dana Blankenhorn/19920619/Press Contact: AT&T, Herb Linnen,
- 202/457-3933)
-
-
- (NEWS)(BUSINESS)(MOW)(00016)
-
- WordPerfect Sells Russian Version, Describes Perspectives 06/19/92
- MOSCOW, RUSSIA, 1992 JUN 19 (NB) -- WordPerfect is trying to grab a
- share of the Russian market where its products are almost unknown.
- The company sees its major advantage in the numerous multilingual
- capacities the word processor has to offer.
-
- Ronny Juhansen, director of development, WordPerfect International
- Division, said that it is too early to say something about WordPerfect's
- advances in the Russian market, as the product was launched only three
- months ago. "The initial [sales] results during those couple of months
- were positive," Juhansen told the audience.
-
- The Russian version of WordPerfect 5.1 is immediately available through
- Merisel and a few affiliated companies for 19200 rubles (approximately
- US$200). The Russian version has a spellchecker and no thesaurus. To have
- the English language tools you must buy the English supplement which is
- not immediately available. The product has been initially sold with
- copy protection, which was removed shortly after sales began. "We
- feel quite well about the level of protection under the law of Russia.
- We try to teach our users that in order to continue developing of new
- products and supporting the old ones we need them to buy software, not to
- steal it."
-
- WordPerfect is promoting in its products the multibyte character set --
- a way of storing characters of various languages in several bytes
- instead of the single one currently used by most software on the
- market. Juhansen said that Wordperfect will further promote the Unicode
- international character set standard in its products.
-
- In describing WordPerfect communications capabilities and
- multiplatform compatibility, Juhansen gave no details on whether
- localized versions of those products -- namely WordPerfect Office and WP
- releases other than DOS -- will be released on the Russian market.
-
- Asked about service and support for product buyers, Juhansen said
- that the current major distributor -- Merisel -- is offering that service
- mainly through its dealers.
-
- WordPerfect is expected to soon offer the "Doorway," an interface which
- allows external programs to be incorporated into the WP environment.
-
- Natalia Artemova of Informatic Company, the leading provider of Russian
- language spellcheckers and thesauruses, complained that WordPerfect at the
- time of developing the Russian version of their flagship product,
- refused to enter a suitable agreement to incorporate the Orpho spellchecker
- into it. WordPerfect has developed its own Russian speller instead and
- work on further projects has slowed, which may include a Ukrainian
- spellchecker and a Russian thesaurus.
-
- The Third international computer forum has been organized by the Moscow-
- based International computer club.
-
- (Kirill Tchashchin/19920618)
-
-
- (NEWS)(TRENDS)(MOW)(00017)
-
- ****Russia: Computers Are Bellwether Of Free Market Economy 06/19/92
- MOSCOW, RUSSIA, 1992 JUN 19 (NB) -- A Russian standard 286 computer
- with VGA monitor, wide carriage printer, one megabyte (MB) of memory,
- a 40 MB hard disk drive, mouse, and coprocessor, today costs 170,000
- rubles and the price is expected to fluctuate and fall, according
- to the Moscow Commodities Exchange's executives, speaking at a Russian
- computer market briefing.
-
- Oleg Pavlenko, manager of the Moscow Commodities Exchange's computer
- division, presented his view on the computer market as one of the
- early seeds of the free market economy.
-
- Major CIS computer markets now are the Ukraine and Byelorussia,
- in addition to the traditionally active Moscow, St Petersbourg,
- Caucasus and Baltic regions. Two of those republics are very active
- in buying computers now as they feel an undersupply of the equipment
- and worries about possible political turmoil, Pavlenko said.
-
- Still, most buyers are companies and the amount of PCs in the hands of
- individuals is still very small.
-
- Sergey Worobiev, also of the Moscow Commodities Exchange's computer
- division, noted that the ruble-to-dollar exchange rate fluctuation
- has become more and more important in the computer business as
- the number of ruble computer sales is rapidly increasing. But the
- market is very slow to react to those changes with a typical time
- lag between rate drops and imported computer price drops as long
- as 3-4 weeks.
-
- Major computer resellers, which include Steepler, Demos, and a few
- others, are now pushing the market prices down with massive
- advertising campaigns in the press, but the trend will not lasts forever
- in the view of the likely ruble value drop.
-
- Pavlenko said supply and demand for 386-based machines is also
- rapidly growing. Sales of those accounted for 11% of the total
- computer market in January 1992 and 20% in April.
-
- According to statistical records, the average Russian company has 10
- PCs, which are two years old. A quarter of them use local area networks.
-
- Members of the audience repeatedly noted that the machines
- being sold through the exchange reach the end-user through a number of
- intermediaries and therefore an important part of business -- customer
- service -- has ceased to exist at all.
-
- The Moscow Commodities Exchange's computer division was formed in November
- 1991 and comprises 500 companies which sell computers for rubles.
- It claims to be the largest wholesale computer market in the country
-
- The Russian computer market briefing was held as a part of the Third
- International Computer Forum, organized by the Moscow-based International
- Computer Club.
-
- (Kirill Tchashchin/19920618)
-
-
- (NEWS)(IBM)(MOW)(00018)
-
- Moscow: Steepler Releases Windows Fax Software 06/19/92
- MOSCOW, RUSSIA, 1992 JUN 19 (NB) -- Moscow-based Steepler Company has
- released its Faxline Windows fax software. Faxline works from any
- application which enables printing. By selecting Faxline as a printer,
- text or graphics chosen will be faxed to a chosen phone number.
-
- Similar to other faxing software, the Russian-developed Faxline has
- the usual background receive fax, send and receive log, delayed fax,
- customized cover sheet, phonebook, and help features.
- The software is said to be compatible with all major fax boards
- and modems available on the market.
-
- The software requires Windows 3.0 or 3.1, 1 MB of memory, EGA, and a mouse.
- Sales are to begin in August. The single user version will cost US$195,
- multiuser -- $295, and a network supporting one -- $495.
-
- Steepler is a Moscow-based computer equipment reseller and Windows
- software developer.
-
- (Kirill Tchashchin/19920619/Press contact: Steepler, phone +7 095 246-
- 8192; fax +7 095 246-7446)
-
-
- (NEWS)(GOVT)(SYD)(00019)
-
- Australia Urged To Use Automated Freeway Systems 06/19/92
- SYDNEY, AUSTRALIA, 1992 JUN 19 (NB) -- A councillor of a local
- motorists association has called on the New South Wales (NSW)
- government to follow Victoria's lead in utilizing freeway traffic
- detection and communications technology as soon as possible.
-
- Ron Talbot, a councillor with the National Roads and Motorists'
- Association (NRMA), feels that advanced warning systems should be
- installed and linked nationally within 10 years.
-
- Talbot was responding to a call by NSW's Roads and Traffic Authority
- for expressions of interest in replacing the existing fog warning
- system the major southbound freeway from Sydney, the F6, to
- Wollongong. Talbot cited the example of Victorian freeways, which
- already have systems which detect breakdown, suggest alternative
- routes and notify motorists. "This could just be the start of
- something in this country that could go into the 21st Century,"
- Talbot said.
-
- The Victorian system allows Vic Roads (the RTA's Victorian
- counterpart) to continually monitor traffic flow and breakdowns and
- notify motorists. The RTA, however, has only called for fog detection
- hardware. Talbot, however, wants motorists associations to be able to
- offer to members warning systems similar to the Victorian systems, but
- utilizing dashboard miniterminals to display traffic and tourist
- information.
-
- The NRMA is Australia's largest motorists association, and it offers
- such services as roadside service (utilizing a computer-based job
- scheduling and information system with a similar technology base as
- that suggested by Talbot for the driver information service),
- insurance, investment advice, and travel and legal services.
-
- (Sean McNamara/19920619)
-
-
- (NEWS)(GOVT)(SYD)(00020)
-
- Australia: University Gets AUS$0.5M For Taiwanese Research 06/19/92
- ADELAIDE, AUSTRALIA, 1992 JUN 19 (NB) -- The University of South
- Australia has been awarded an AUS$500,000 grant for a research
- project it will carry out with the National Cheng Kung University of
- Tainan, Taiwan. The research will cover collaborative CAD/CAM
- (computer-aided design and manufacturing) systems.
-
- The project will also see local firm Qikdraw and the Tjing Ling
- Automotive Company of Taiwan participating in research. Work will be
- carried out by the Tjing Ling Manufacturing Technology Research and
- Development Center at the Cheng Kung University and by Professor
- Grier Lin's School of Mechanical Engineering at the Levels campus of
- the University of South Australia.
-
- The CAD/CAM systems under investigation would allow design centers
- separated across the world to develop a design, and have the product
- manufactured at either site. Professor Lin claimed that existing
- CAD/CAM systems are "generally restricted to single location
- applications. Now with companies having plants located in a number
- of places, and the increasing emphasis on manufacturing
- internationally, there is a need for designers at two remote
- locations to be able to work together on a common design activity."
-
- The grant was awarded by the Federal Department of Employment,
- Education and Training (DEET) under the Targeted Institutional Links
- Program.
-
- (Sean McNamara/19920619)
-
-
- (NEWS)(GOVT)(SYD)(00021)
-
- Australian/South Korean Anti-virus Project 06/19/92
- PERTH, AUSTRALIA, 1992 JUN 19 (NB) -- An anti-virus research project
- being carried out by the Edith Cowan University of Western
- Australian and the Chung Ang University of South Korea has received
- an AUS$250,000 grant from the Australian government.
-
- The project was established just over a year ago to investigate the
- prevalence of computer viruses and ways to combat them. The grant
- was awarded under the Targeted Institutional Links Program of the
- Department of Employment, Education and Training (DEET). The
- research came about after the Australian University's computers were
- struck by the "Stoned" virus.
-
- After initially conducting private research, Associate Professor
- Tony Watson, of the University's School of Information Technology
- and Mathematics, began a more formalized approach. After deciding
- discussions to date had not been specific enough, further research
- showed that there were 10 basic types of viruses. The Korean
- University then entered the research, to determine if these 10
- generic virus types existed in Korea as well.
-
- The project currently includes seven Australians and three Koreans,
- and two South Korean companies have already expressed an interest in the
- project's findings. "Our research shows an increased sophistication
- in the structure of some of the new viruses, which suggest there is
- a great potential for industrial damage in the future," Watson said.
-
- (Sean McNamara/19920619)
-
-
- (NEWS)(TELECOM)(ATL)(00022)
-
- Foreigners Complicate UPI Auction 06/19/92
- WASHINGTON, D.C., U.S.A., 1992 JUN 19 (NB) -- The Middle East
- Broadcasting Centre of London, England stunned United Press
- International creditors with a sudden $3.5 million cash bid for
- the ailing wire service.
-
- Leon Charney, a New York attorney, is continuing to negotiate on
- a possible joint venture, which he says is worth $14 million, to
- run the wire service. Charney has said he sees UPI's future as a
- cooperative among reporters and subscribers.
-
- Middle East Broadcasting was formed in 1989 to create a worldwide
- Arabic language television service, which has been operating in
- both English and Arabic since September. It wants to close the
- deal within 10 days, saying that since it will leave the
- receivables with the company, it doesn't require the due
- diligence which Charney is carrying out, and which Robertson
- carried out before lowering his $6 million bid. MEB will say of
- its ownership only that it is linked to Saudi interests.
-
- The next major event in this drama will take place Tuesday, June
- 23, when bankruptcy court judge Francis Conrad holds a hearing in
- New York. At that time, Pat Robertson will try to insist that his
- $500,000 bid for the UPI name and certain profitable assets
- should be accepted. The Middle East group will try to get its
- cash bid approved. And Charney will be under pressure to detail
- his bid, and put a hard dollar value on it. UPI creditors are
- owed about $60 million, and will get pennies on the dollar in any
- event, most observers expect.
-
- (Dana Blankenhorn/19920619)
-
-
- (NEWS)(BUSINESS)(TOR)(00023)
-
- Delrina Signs Wallace Computer Services As VAR 06/19/92
- TORONTO, ONTARIO, CANADA, 1992 JUN 19 (NB) -- Forms software maker
- Delrina Technology has signed up Wallace Computer Services of
- Hillside, Illinois, in its second major account value-added
- reseller agreement in the United States in recent weeks.
-
- Wallace is a national supplier of business forms, commercial
- printing, direct mail advertising, computer hardware and software,
- and office products. The company had revenues of US$459 million in
- 1991.
-
- Delrina spokesman Shelly Sofer said this deal is similar to one
- signed in April with Uarco, a Barrington, Illinois supplier of
- business forms. That deal made Uarco a worldwide distributor. While
- the exact value of the multi-year deal was not disclosed, Delrina
- spokesman Josef Zancowicz said it would be worth millions of
- dollars to Delrina.
-
- Zancowicz said paper forms suppliers are making a strategic shift
- to get a piece of the electronic forms business, and this is likely
- to be a major new distribution channel for the software company.
-
- Delrina will provide certification training, marketing, and
- technical support to Wallace's sales force and advance information
- on its future products and research and development work, company
- officials said.
-
- Delrina sells PerForm Pro forms processing software for Microsoft
- Windows, as well as related form-filling products for DOS and the
- Apple Macintosh. The company also sells fax software.
-
- (Grant Buckler/19920619/Press Contact: Josef Zancowicz or Shelly
- Sofer, Delrina, 416-441-3676, fax 416-441-0333)
-
-
- (NEWS)(IBM)(TOR)(00024)
-
- IBM Launches OS/2 Superstore Blitz 06/19/92
- WHITE PLAINS, NEW YORK, U.S.A., 1992 JUN 19 (NB) -- Continuing
- efforts to put OS/2 back in the race with Microsoft's Windows, IBM
- is about to launch a nationwide OS/2 2.0 "Superstore Blitz Days"
- program at close to 100 retail computer locations across the United
- States.
-
- From Saturday, June 20, through July, IBM employee volunteers will
- be at stores to demonstrate OS/2 2.0 and answer users' questions
- about the operating system. They will be joined by independent
- software developers as well as other vendors whose products and
- services complement OS/2.
-
- IBM said many stores will offer patrons a chance to try out OS/2.
- Many of them will also offer special promotions and giveaways under
- the program.
-
- Participating stores include American TV, Ballards, BizMart,
- Brandsmart, Computer Attic, Computer City, Computerland Express, CW
- Electronics, Elek-Tek, Fry's Electronics, J&R, LDI, Micro Center,
- Whole Earth, and Workplace.
-
- IBM officials said the initial response to OS/2 2.0, launched at
- the end of March, has been good. Several personal computer buyers
- and consultants Newsbytes has spoken to in that time have praised
- the new release as a major improvement over previous versions of
- OS/2, with the potential to reverse its slow acceptance in the
- past.
-
- However, even IBM officials acknowledge that Microsoft Windows has
- a head start in the marketplace. Consultant George Schussel,
- president of Andover, Massachusetts-based Digital Consulting Inc.,
- said recently that IBM has done a bad job of marketing OS/2.
- "They're getting the living daylights beaten out of them by
- Microsoft," he said.
-
- (Grant Buckler/19920619/Press Contact: Keith Lindenburg, IBM,
- 914-642-5363)
-
-
- (NEWS)(BUSINESS)(DEN)(00025)
-
- Compaq Building Contura Notebooks in Singapore 06/19/92
- HOUSTON, TEXAS, U.S.A., 1992 JUN 19 (NB) -- Compaq Computer Corp has
- begun producing its low-priced Contura notebook computers in
- Singapore as part of what it called "its global blitz on winning
- back market share."
-
- Contura, a low-cost notebook line, was unveiled by Compaq this week
- as it introduced new PCs as part of a strategy of selling higher
- volumes of computers at lower prices. On Monday, Compaq launched
- 16 new PCs and slashed prices by 32% on some of its
- best-selling products.
-
- According to Phey Teck Moh, marketing manager at Compaq Computer
- Asia, two more production lines have been added to the Singapore
- facility to handle the Contura family. The plant in Singapore
- produces the bulk of printer circuit boards that go into Compaq
- computers globally. The Singapore plant has been producing existing
- models of the Compaq flagship DeskPro family since 1990. Compaq's
- two other production plants are in Scotland and Houston. "We are
- working on bringing other products here (for production)," Phey
- said. The company said it might eventually produce its Deskpro
- desktop PCs at the Singapore plant.
-
- (Jim Mallory/19920619/Press contact: John Sweney, Compaq Computer,
- 713-374-1564)
-
-
- (NEWS)(BUSINESS)(DEN)(00026)
-
- Dell To Announce New Models, Cut Prices; Stock Falls 06/19/92
- AUSTIN, TEXAS, U.S.A., 1992 JUN 19 (NB) -- Despite assurances by its
- chairman, Dell Computer stock fell sharply in heavy trading after
- the company announced that it would follow the lead of other
- companies by introducing a new line of computers and reduce prices
- on its existing models.
-
- The market apparently reacted to the possibility of lower profits as
- a result of the price cuts, with Dell stock off 5-1/8 to 16 on over
- five million shares. Dell said it would be difficult to maintain
- 5-6 percent margins in the second half of 92 "if the pricing
- environment worsens." A number of computer makers have been
- announcing price cuts recently, with the possibility that others
- will follow suit.
-
- Dell spokesperson Roger Rydell told Newsbytes that Dell would
- introduce a new line of less expensive computers, as well as
- announce new support policies, on June 29th. Rydell declined to
- discuss details of the new line or support, and declined to rule out
- that customers would have to pay for the support. During the past
- few months Dell has added four-hour on-site response, network and
- operating system support, and pre-loaded software.
-
- Dell said it is also seeking ways to reduce its operating expenses.
- Rydell told Newsbytes that the cost reduction methods would not
- include employee layoffs. He said the company is "in an aggressive
- hiring mode," recruiting electrical engineers as well as
- technical and customer support staff.
-
- Rydell said the company was considering ways of reducing facilities
- costs, more economical manufacturing methods, and better sources of
- supply. Similar methods were implemented by Compaq a few months ago
- in an attempt to remain competitive.
-
- Dell has already cut its operating expenses as a percent of sales by
- six percent over last year, and doubled its domestic revenues.
-
- Dell Chairman Michael Dell told stockholders and analysts that the
- company had met or exceeded its three principle objectives: improve
- the cost structure to allow price reductions, deliver added value to
- its customers, and provide good profitability to shareholders, and
- strengthen the company's financial position.
-
- The announcements were made at the annual shareholders meeting,
- which Rydell said was attended by about 100 stockholders. "The
- meeting was very upbeat and positive. The questions asked were
- intelligent ones," said Rydell. He attributed the stock market
- action to the general unsettled nature of the market.
-
- During the meeting, shareholders voted to increase authorized stock
- from 50 million shares to 100 million, and approved changes in the
- stock option plan.
-
- (Jim Mallory/19920619/Press contact: Roger Rydell, Dell Computer,
- 512-794-4100)
-
-
- (REVIEW)(IBM)(SFO)(00027)
-
- Review of: Lotus 1-2-3 for Home, Version 1.0, 06/19/92
-
- Runs on: PCs with 512K of RAM, hard disk, graphics display, DOS 2.1 or higher.
- Windows compatible (.PIF included). Requires approximately 5MB hard
- disk space, depending upon installation options related to fonts.
- (NOTE: 123H CAN run on an 8088/86 CPU, if the machine has the
- necessary RAM, display and storage requirements.)
-
- From: Lotus Development Corporation, 55 Cambridge Parkway, Cambridge, MA
- 02142, 617-577-8500
-
- Suggested List Price: $149 Street price: Below $100.
-
- PUMA Rating: 4.0 (on a scale of 1=lowest to 4=highest)
-
- Reviewed for Newsbytes by: Thom Foulks, Business Radio Network,
- Fax: 719-528-8545.
-
- Summary: This package stands out, not for its program (123H), but for the
- bundled templates with it. The 50(!) 123-compatible .WK1 files are
- useful for Excel and QuattroPro owners, making the total package of
- interest to nearly all spreadsheet users.
-
- ======
-
- REVIEW
-
- ======
-
- Even if you're quick with QuattroPro or excellent with Excel, you will
- want to look at "Lotus 1-2-3 for Home" -- and be aware the "home"
- description is somewhat misleading.
-
- In a comparatively inexpensive package, Lotus has bundled a slightly
- scaled-down spreadsheet (based on Lotus 1-2-3 for DOS, Release 2.3)
- AND fifty "SmartSheet" customized application templates. It is the
- templates which give this product its power and attractiveness.
-
- The spreadsheet is a full-powered, character-based 1-2-3
- implementation. Its limitation is in the size of spreadsheet that can
- be handled -- 256 rows by 512 columns instead of the 256x8192 cell
- layout in larger 1-2-3 versions -- and it lacks the interface permitting
- add-on products or linking between spreadsheets.
-
- But a graphical interface is built-in, so that 123H comes on-screen in
- full WYSIWYG (what-you-see-is-what-you-get) mode. Included are
- Bitstream's Swiss fonts (in Roman, bold, italic and bold-italic) that
- can be sized from 3 to 72 points, and printed just as they are
- displayed. 123H provides "quick graph" power, with pie, bar, line and
- 3-D effects. The user interface is the traditional Lotus menu
- structure, activated by the "/" key or by mouse clicks.
-
- The power of the package is in the SmartSheets. The .WK1 files are a
- broad range of ready-to-use applications that stretch the "home"
- descriptor into home business and small business uses. There is, of
- course, a mortgage amortization template (graphed far fancier than
- what you'll find on your neighborhood BBS). At the other end of the
- spectrum are spreadsheets for "perpetual inventory control" and "stock
- balance record" with data input instructions on the template. Closer
- to home are templates for a videotape log, household inventory, and a
- tally sheet for a commercial credit application.
-
- Other SmartSheets make use of 1-2-3's text-graphics power with annual
- and monthly calendars, a memo form, a fax cover sheet and other
- applications more typical of word processing than number crunching.
- All the sheets are laid out with graphics in place, and with the
- "print range" already defined for easy print-out to common dot matrix
- or laser printers.
-
- Lotus Development's DOS spreadsheets marketing manager, Ben Shelton,
- told Newsbytes the SmartSheets were developed by Lotus programmers in
- response to user requests. He said: "Users can just plug in their own
- numbers, and start working right away. Also, the SmartSheets can help
- users learn how to use 1-2-3, because they can see these formulas.
- These templates are not too complex...users can see how to set up
- their own formulas in their own worksheets." Although the SmartSheets
- might seem to be marketable as a stand-alone package, Shelton said that
- is not "currently planned."
-
- The SmartSheets are divided into five categories: Administration,
- Finance, Human Resources, Operations, Personal Finance and Planning,
- and Sales and Marketing. A 55-page reference manual gives a brief
- explanation of each, but the quintessential help information is in
- each template and appears on screen when they are loaded into the
- spreadsheet program.
-
- For general use, 1-2-3 Home also includes a 140-page User's Guide
- which Lotus admits "is not a comprehensive reference...on all the
- functionality in 1-2-3." The on-line help system, with
- context-sensitive references, appears more than adequate to make full
- and varied use of the SmartSheets. (Spreadsheet neophytes hoping to
- augment the corporate accounting system should note this product is
- not targeted at the Fortune 1000.)
-
- Registered 1-2-3 for Home users are also provided one-month free
- support via the Lotus toll-free help line.
-
- Do the .WK1 files WORK with Excel and QuattroPro? At random, I
- selected three different SmartSheet files from within each Excel 4.0
- and QuattroPro SE. All loaded and displayed properly, all accepted
- pertinent data input properly, all printed properly. Given the
- nuances of file compatibility-handling among spreadsheet program
- manufacturers, that's not a guarantee -- but the high quality of the
- SmartSheets certainly deserves consideration by users of other
- spreadsheet software.
-
- In a nutshell: At a expected street price in the $100 area, BUY the
- package. That's $2.00 per SmartSheet, and any one of them may save you
- 100 times that price in keyboard time.
-
- ===========
-
- PUMA RATING
-
- ===========
-
- PERFORMANCE: (4.0) The spreadsheet software itself, 123H.EXE, is
- derivative of a tried-and-tested Lotus product. SmartSheets handle
- user revision predictably, and can be revised easily for variations to
- meet user's needs.
-
- USEFULNESS: (4.0) A court is still wrestling with competitors' use of
- the Lotus menu structure (its "look and feel"), but the .WK1 file
- structure is a de facto standard. That makes the usefulness of
- SmartSheets spread far beyond their home product.
-
- MANUAL: (4.0) Given the context-sensitive help system, any manual with
- such a product -- beyond start-up instructions -- is almost
- superfluous. Start-up, itself, is from a stand-alone "INSTALL" program,
- with easy-to-follow prompts.
-
- AVAILABILITY: (4.0) Lotus 1-2-3 for Home began shipping in mid-April,
- and is well-immersed in standard software discount channels -- look
- for a $99 or below price.
-
- (Thom Foulks/19920619)
-
-
- (NEWS)(GOVT)(SFO)(00028)
-
- ****Intel to Sue for Back Damages; AMD to File New Motions Monday 06/19/92
- SAN JOSE, CALIFORNIA, U.S.A., 1992 JUN 19 (NB) -- Intel
- Corporation has told Newsbytes that it plans to sue Advanced Micro
- Devices (AMD) for back damages in response to a jury decision
- Wednesday which determined that Advanced Micro Devices does not
- have the rights to copy Intel's microcode for the 287 math
- coprocessor.
-
- Advanced Micro Devices, after the court decision, saw its stock
- plunge 30% in active trading. In fact, Thursday it was the most
- active issue on the New York Stock Exchange. Intel stock, meanwhile,
- was the most active over-the-counter stock Thursday.
-
- Meanwhile, AMD, distressed by the fact that presiding Judge William
- Ingrams was out on vacation while the jury deliberated and reached
- its verdict, intends to file new motions Monday morning when
- Ingrams returns to the bench.
-
- Intel will seek back damages over AMD's use of Intel microcode in
- AMD's imitations of both Intel's 287 coprocessor and its 386
- microprocessor, a spokesperson told Newsbytes.
-
- Intel also maintains that the jury ruling will prevent AMD from
- using Intel microcode in present and future generations of
- products, including the 486 microprocessor and an upcoming
- microprocessor, code named the "P5," now under development, she
- added. "We're absolutely ecstatic with the ruling," she remarked.
- But at this point, AMD is moving ahead with its clone of the 486
- chip, an AMD spokesperson emphasized.
-
- AMD believes that the verdicts reached by the jury are inconsistent
- with the facts presented, and will ask Ingrams on Monday to make a
- ruling on the meaning of the nature of the original agreement,
- according to a written statement released by W. J. Sanders III,
- chairman and CEO.
-
- "Essentially, the jury said, 'Nobody proved anything' -- which
- leaves a great deal of doubt as to what the contract means," the
- AMD spokesperson told Newsbytes. The jury was asked to consider
- whether there was a "preponderance of evidence" to prove four
- separate points, two raised by Intel and two by AMD. The jury
- voted "No" on three of these issues, and ended in a hung verdict on
- the fourth point, he said.
-
- Further, he suggested, the jury acted without the guidance that
- would ordinarily be provided by a presiding judge, since Ingrams
- has been on vacation since July 12.
-
- The sole function of the judge who acted in Ingrams' stead, Judge
- Ronald Whyte, was to receive the verdict, the spokesperson added.
- Only the presiding judge is allowed to actually preside over a
- jury, he explained. "Judge Whyte spent most of his time in his
- chambers, or in an area nearby the jury," he commented.
-
- The trial -- the latest in a long series of legal struggles between
- Intel and AMD -- began April 28. Still to come in the case are
- verdicts on allegations by Intel that AMD misrepresented the
- characteristics of the 287 device and that AMD engaged in mask work
- infringement. AMD is asserting that these allegations are without
- merit.
-
- (Jacqueline Emigh/19920619; Press Contact: Michelle Bourdon,
- Intel, tel 408-765-1435; John Greenagel, AMD, tel 408-749-3310)
-
-
- (NEWS)(TRENDS)(LAX)(00029)
-
- ****Komag/HP To Create Next-Generation Storage Medium 06/19/92
- MILPITAS, CALIFORNIA, U.S.A., 1992 JUN 19 (NB) -- Komag, a supplier
- of thin-film components for Winchester disk drives, says it and
- Hewlett-Packard (HP) have agreed to work together to develop and
- manufacture magneto-resistive (MR) thin film read/write heads.
-
- The announced agreement says Komag will develop prototype MR heads
- based on HP's designs and processes, and once both companies like the
- design, Komag will manufacture the MR heads for HP.
-
- MR heads are the basis of a new generation of computer storage
- devices that are capable of storing more information, Bruce Spenner
- general manager of HP's Disk Memory Division said. The MR technology
- allows for increased recording density in magnetic disk drives.
-
- David Allen, treasurer at Komag, said historically hard disk drives
- have doubled in capacity every two years. Allen maintains the MR
- technology will be another step in the evolution of increased
- capacity magnetic disk drives and while Allen won't say how much the
- increase might be, he did say it would be several fold.
-
- Komag says the agreement with HP also allows for it to sell the
- planned MR heads to other disk drive manufacturers as well. The
- company says its Dastek subsidiary, which it, acquired last year,
- will do the development and manufacturing. Dastek focuses entirely on
- disk head development, while Komag produces disk surfaces, more
- commonly known as platters. Prototypes are expected the third calendar
- quarter of this year with production slated for early in 1993 and
- volume shipments in 1994.
-
- The HP agreement is good news to sweeten Komag's bad news that
- higher-than-expected losses at Dastek are expected in its forthcoming
- second quarter earnings statement. The company also confirmed its
- Asahi Komag thin-film joint venture in Japan would also post a loss
- for the second quarter.
-
- Komag says Dastek will post a loss $1 million higher in the second
- quarter than the $5.3 million loss Dastek posted in the first quarter
- of this year. Second quarter revenues are expected to be 5 to 10
- percent lower than the $12.2 million posted in the first quarter. The
- official second quarter earnings are expected to be released June 28.
-
- Part of the reason Allen gave for the higher losses is Dastek made
- more than it needed of older generation products that it now thinks
- it won't be able to sell and is writing off.
-
- Stephen Johnson, Komag's president, sounded hopeful, despite the
- expected losses and said the deal with HP is just partial reason for
- his optimism. Johnson said the trends in orders at Komag are higher
- density disks in all form factors and a movement to the 3.5-inch form
- factor -- trends which says generally mean better gross profit
- margins as the company is capable of producing more 3.5- than 5.25-
- inch disks. Also, the company has just completed renovations of its
- manufacturing facilities in both the US and Malaysia, Johnson added.
-
- (Linda Rohrbough/19920619/Press Contact: David Allen, Komag, tel 408-
- 946-2300, fax 408-946-1126)
-
-
- (NEWS)(BUSINESS)(LAX)(00030)
-
- ****CA Acquisition Of Nantucket Complete 06/19/92
- ISLANDIA, NEW YORK, U.S.A., 1992 JUN 19 (NB) -- Computer Associates
- (CA) says it's official. CA now has completed the acquisition and now
- owns privately-held Nantucket, makers of dBASE compatible language
- product Clipper.
-
- While CA has been giving assurances to developers and customers of
- Nantucket, no specific plans or directions for the product have been
- announced. CA did say it plans to announce short- and long-term plans
- for the Nantucket products at PC Expo, next week in New York City.
-
- The Culver City office of Nantucket remains open, but Newsbytes has
- learned layoffs have occurred since the unexpected announcement of
- the acquisition last month. Support and technical staff remain at the
- Culver City offices to support the estimated 300,000 Clipper users,
- CA said.
-
- Larry Heimendinger, president and COO of Nantucket, said the
- development of the Clipper for Windows product, code named Aspen,
- will be accelerated with acquisition of the company by CA.
-
- CA said it plans to sell the Nantucket products under its own label
- through its distribution network, but doesn't plan to lower the price
- of the $795 Clipper 5.0 product.
-
- (Linda Rohrbough/19920619/Press Contact: Bob Gordon, Computer
- Associates, tel 516-342-1291, fax 516-342-5329)
-
-
-
-